Questions we receive most often from facilities managers and plant managers in Goodyear and the West Valley. If your question is not here, call (866) 958-8773 or submit a quote request.
Standard nightly janitorial contracts run 12 months with a 30-day termination notice. Day porter and floor work can be quoted on a shorter or project basis. We do not require multi-year lock-ins.
After a signed scope of work and contract, most accounts start within five business days. Crew assignment and facility training happen in that window. We do not start a crew on day one without training — it shows in the first clean.
We can quote the service with or without consumables (paper towels, toilet paper, soap, liners). If you have a preferred supply vendor or a procurement contract that covers consumables, we work within that. If you want us to source and restock, we provide a separate line item for supplies. Both options are in the scope of work before you sign.
A named backup crew is assigned to your account before the contract starts. That crew is trained on your scope before the first absence, not after. If you are ever without coverage and we failed to provide the backup, you receive a service credit for the missed visit.
Employees. Everyone on your facility is on our payroll, covered by our workers' compensation policy, and subject to our background check process. We do not use 1099 contractors. This matters for liability and for service consistency — a 1099 crew has no obligation to follow your specific scope.
No. We are a commercial-only contractor. Our insurance, crew training and scope templates are built for commercial and institutional facilities, not homes.
We receive a key or access code from you before service starts. Access credentials are logged by our operations team and tied to the assigned crew. If a crew member leaves, credentials are returned and re-issued to the replacement before their first visit. We do not share access credentials between accounts.
Yes, with a written scope amendment. Any addition or reduction to the scope is priced, documented and signed before it takes effect. We do not informally agree to add tasks and then invoice for them — and we do not drop tasks without a signed amendment either.
Goodyear and surrounding West Valley communities within approximately 25 miles: Avondale, Litchfield Park, Buckeye, Tolleson, Verrado, Estrella, Glendale and the west side of Phoenix. Facilities outside that radius are considered case by case.
Yes. We carry general liability insurance appropriate for commercial cleaning operations, plus workers' compensation. A certificate of insurance is provided with every written quote. More detail on our coverage here.